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Posts Tagged 'business telecommunication'

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5G: What Your Company Needs to Know

5G—as does anything that’s denoted in two letters, it sounds mysterious, powerful, and sure, maybe a bit scary. As a small business, you work hard to stay on top of things, technology included; with this big change sweeping that field, can you maintain your communication systems and profit margins alike?

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How to Use Your Phone System to Surge Ahead of the Competition

When business is tough, it can seem as though there’s nothing more you can do to try to come out on top. You’ve supported your employees, making sure the office is sparkling and invested in your own growth, yet you’re still not where you want to be.

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How to Introduce Your Team to a New Business Telephone System

Using an office telephone system used to be fairly straightforward: dial a number, hold the hardware to your ear, and return it to its cradle when you’re done. Way back when, there even were real people accessible at the push of a button to help you make the call you needed. How times have changed!

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Features of a Great Office Phone System

A day in the office is anything but ordinary! From satisfying clients to working around the inevitable human error to creating game plans moving forward, your team tackles the toughest tasks with gusto and zeal. You thus deserve business phone systems that can help make that happen.

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Repair or Replace: What’s the Right Solution for My Business Phone System?

You probably have heard the phrase “waste not, want not.” It’s a cliche for a reason! As a money-savvy small business, you’ve adopted that philosophy by making the most of what you have. However, you’ve probably heard that “you can’t teach an old dog new tricks.” This, too, holds true; in many cases, there is a limit to what can be done with current resources, and if your business doesn’t surpass those limits by investing in new infrastructure, you’re destined for stagnation.

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How to Upgrade Your Communications System on a Budget

Money’s tight these days. We get it. With the ongoing pandemic and a competitive marketplace in existence in the first place, it’s hard for businesses everywhere to stay afloat. Of course, as a business, you want to do what you can to get ahead of the competition—hence your desire to upgrade your communication systems—but that costs money too, and you might be worried about how your monthly budget could put up with the strain.

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Benefits of Upgrading Your Company’s Phone System

Your small business phone system is your company’s primary link to the outside world. Without it, how would you get anything done? Sure, email and chat apps are convenient. They’re nice when someone just needs a simple question answered, but there are certain items that can only be accomplished over the phone—take in-depth planning, problem-solving, and personal customer interactions. Without a working telephone system, commerce could never get done!

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All You Need to Know About Choosing a Business Phone System

Make a List

Take time to carefully consider what you need in an office phone system and write it down. There are several factors to consider, such as pricing, office equipment, and necessary features. 

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Choosing Between On-Premise and Cloud Telecommunications

Phone systems are the heart and soul of any business. Everything from client servicing to employee collaboration will occur through a company's phone system -- and a company needs the right technology to provide the best support. But before a company can invest in a telephone system, they need to make a decision: do they want on-premise or cloud infrastructure? 

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5 Things Modern Customers Expect When They Call A Business

Today's customers are younger, more on the move, and more demanding than ever before. That means that if you want the customer to be right, you have to take a hard look at what their current expectations are – and one of the areas we're seeing a lot of changes in is what customers expect when calling up a company. Here are just a few of the wants modern callers have – and why they're important for every business.

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