Posted on 1/25/2021 4:00 AM By Central Telephone
Using an office telephone system used to be fairly straightforward: dial a number, hold the hardware to your ear, and return it to its cradle when you’re done. Way back when, there even were real people accessible at the push of a button to help you make the call you needed. How times have changed!
Posted on 11/9/2020 4:00 AM By Central Telephone
A day in the office is anything but ordinary! From satisfying clients to working around the inevitable human error to creating game plans moving forward, your team tackles the toughest tasks with gusto and zeal. You thus deserve business phone systems that can help make that happen.
Posted on 9/7/2020 4:00 AM By Central Telephone
You probably have heard the phrase “waste not, want not.” It’s a cliche for a reason! As a money-savvy small business, you’ve adopted that philosophy by making the most of what you have. However, you’ve probably heard that “you can’t teach an old dog new tricks.” This, too, holds true; in many cases, there is a limit to what can be done with current resources, and if your business doesn’t surpass those limits by investing in new infrastructure, you’re destined for stagnation.
Posted on 8/10/2020 4:00 AM By Central Telephone
Money’s tight these days. We get it. With the ongoing pandemic and a competitive marketplace in existence in the first place, it’s hard for businesses everywhere to stay afloat. Of course, as a business, you want to do what you can to get ahead of the competition—hence your desire to upgrade your communication systems—but that costs money too, and you might be worried about how your monthly budget could put up with the strain.
Posted on 7/13/2020 6:58 AM By Central Telephone
Your small business phone system is your company’s primary link to the outside world. Without it, how would you get anything done? Sure, email and chat apps are convenient. They’re nice when someone just needs a simple question answered, but there are certain items that can only be accomplished over the phone—take in-depth planning, problem-solving, and personal customer interactions. Without a working telephone system, commerce could never get done!
Posted on 1/23/2017 4:00 AM By Central Telephone
Make a List
Take time to carefully consider what you need in an office phone system and write it down. There are several factors to consider, such as pricing, office equipment, and necessary features.
Posted on 11/21/2016 4:00 AM By Central Telephone
Phone systems are the heart and soul of any business. Everything from client servicing to employee collaboration will occur through a company's phone system -- and a company needs the right technology to provide the best support. But before a company can invest in a telephone system, they need to make a decision: do they want on-premise or cloud infrastructure?
Posted on 11/7/2016 4:00 AM By Central Telephone
Today's customers are younger, more on the move, and more demanding than ever before. That means that if you want the customer to be right, you have to take a hard look at what their current expectations are – and one of the areas we're seeing a lot of changes in is what customers expect when calling up a company. Here are just a few of the wants modern callers have – and why they're important for every business.
Posted on 8/8/2016 4:00 AM By Central Telephone
Is your business ready to operate 24/7, no matter what happens? With today's advanced phone automation and answering services, you can set up a system that's far more that a "leave a message" service – an automated response solution that can take down customer information, provide answers and even make orders for those who call in – no matter when they do it. This is particularly effective in the business world of 2016, where factors like these are becoming more important than ever before:
Posted on 7/11/2016 4:00 AM By Central Telephone
A VoIP system is the best at improving productivity -- but are you getting everything you can out of your office phone system? There are some great ways that you can improve upon the productivity and efficiency of your call routing and management, you just need to program the system appropriately.
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