Posted on 11/7/2016 4:00 AM By Central Telephone
Today's customers are younger, more on the move, and more demanding than ever before. That means that if you want the customer to be right, you have to take a hard look at what their current expectations are – and one of the areas we're seeing a lot of changes in is what customers expect when calling up a company. Here are just a few of the wants modern callers have – and why they're important for every business.
Posted on 10/24/2016 4:00 AM By Central Telephone
VoIP or Voice over Internet Protocol is a phone system that uses online voice data to manage and make calls. It gets rid of many traditional office components (typically a headset is the only thing required), and one of the primary advantages is the money you can save by switching. However, every business is different, and not everyone can save: Here are several questions to consider when thinking about making the move to VoIP.
Posted on 10/10/2016 4:00 AM By Central Telephone
Moving your company to a new location is not only an enormous project, but also a period of worry: Will your customers understand the move? Will they follow you to a new place? Will you be able to get new customers? To help answer these questions, here are a few quality tips on how to make sure your move goes as smoothly as possible.
Posted on 9/5/2016 4:00 AM By Central Telephone
For three decades, Central Telephone Sales and Service has seen the arrival and departure of many telecom companies. We’ve been through the industry, and we’ve served Minneapolis, the Metro area and St. Paul with unbeatable solutions since 1979. A lot of our success can be derived from our great resource dedication. At Central Telephone Sales and Service, our sales, maintenance and delivery of Business Telephone Equipment and Systems is our biggest boon.
Posted on 8/22/2016 4:00 AM By Central Telephone
Now that we've grappled with BYOD trends and policies for a few years, the option to "Bring Your Own Device" for professional work has become widely accepted in many industries. It's a great way to save money and encourage a more flexible workplace…but it also comes with unique challenges. Fortunately, you don't have to give up your old business phone system when adopting BYOD policies – you just have to integrate them correctly. Here are a few ideas on how to do that.
Posted on 8/8/2016 4:00 AM By Central Telephone
Is your business ready to operate 24/7, no matter what happens? With today's advanced phone automation and answering services, you can set up a system that's far more that a "leave a message" service – an automated response solution that can take down customer information, provide answers and even make orders for those who call in – no matter when they do it. This is particularly effective in the business world of 2016, where factors like these are becoming more important than ever before:
Posted on 7/25/2016 4:00 AM By Central Telephone
Many companies are switching to VoIP systems today not only to save on money but also to improve on productivity. VoIP technology lets you transmit your voice data over the Internet rather than traditional phone lines, but it also does much more -- because the system is entirely online, it can be customized to meet your needs.
Posted on 7/11/2016 4:00 AM By Central Telephone
A VoIP system is the best at improving productivity -- but are you getting everything you can out of your office phone system? There are some great ways that you can improve upon the productivity and efficiency of your call routing and management, you just need to program the system appropriately.
Posted on 5/23/2016 4:00 AM By Central Telephone
Although many digital phones systems have their own setups and operating systems, they still oftentimes have the same problems that can be solved with some simple troubleshooting techniques. Thankfully, we're going to provide some easy answers to some of the more common digital phone system issues than many confront when operating with such a service. With this being said, here's a look at common digital phone system issues and the simple answers to keep business running smoothly.
Posted on 5/9/2016 4:00 AM By Central Telephone
Selecting the right business phone system can be fairly confusing considering how many systems are on the market. However, there's a few important characteristics that stand out phenomenally when purchasing certain phone systems. With this being said, we're going to cover some of the more important issues that should be under consideration when purchasing a business phone system.