When you’ve made the decision to update your phone system, the true work begins. Not only must you find a helpful small business phone installation service, but you also must decide what kind of phones to get in the first place. And with all the options on the market today, this can quickly become overwhelming and time-consuming. What is a small business or startup owner, who is strapped for time in the first place, to do?


The answer, of course, is to think it through and research anyway. An investment of time is going to pay off financially. Central Telephone is here to give you some things you can do that might help to get this extensive process started.

Why are You Upgrading in the First Place?

Answering this question is a great place to begin, even if you’re still on the fence about upgrading your small business phone system. What does your current phone system lack that has made you even consider getting a new one? What frustrations does it give you? What negative feedback have you received from your employees about it?


It helps to make a list of what you don’t like about your current phone system. Or, if you’re more of a visual person, you can make a t-chart. One side will list the flaws of your present phone system, the other will list features you’d like to keep around. The chart approach can provide insight into what type of, say, wiring solution you would need and how much money you’d need to spend to get there; if you’re on the fence about upgrading, it also can help you weigh the pros and cons and finalize your decision.

Research Small Business Phone Systems

Yes, this step cannot be avoided. Though you by no means need to become an expert in the industry, knowing a cursory amount about various phone types, such as cloud-based phone systems, will help you keep up when you talk to a business phone installation service.


When you do reach this researching step, never underestimate the helpfulness of your peers. Speak with other business owners and ask what types of phone types work for them.

Need Help with Your Small Business Phone System?

If you still need help deciding which type of phone is right for you, contact Central Telephone today. We’d be happy to help you get on the right track. To find out more about our products or schedule service in Minneapolis, Minnesota, call us at 763-550-2000. You can also send a message to info@centraltelephone.com.