If the time has come to purchase a new business telephone system, you will find that there are more features and options available than ever before. This can, however, be difficult terrain to navigate. Understanding the differences between the various types of phone systems is a prerequisite to choosing the best one for your needs.


With a cloud-based phone system, you plug IP desk phones and PCs into your Internet connection and install appropriate apps on smartphones that are to be part of the network. These endpoints communicate with the cloud platform for secure voice, fax, text, audio conferencing, and online meetings. Similarly, VoIP (Voice over IP) is a computer-integrated telephone system in which phone service is delivered via your Internet or local network connection, and may be cloud-based, semi-cloud based, or a premise-based solution. You can save money with free long distance and stay connected regardless of your location. Internet connection speed is critical in any cloud-based or VoIP network, which is why we always run a full test to ensure proper functionality.

 Digital (Traditional)

Digital phone systems are designed with a proprietary architecture that facilitates the addition of numerous capabilities. In this domain, there is a paradigm shift from hardware to software-based solutions. Features such as music on hold, VoIP integration, and alarm systems can be supported with modular add-on boards. Video conferencing, advanced call menu options and dedicated voice-mail organization can be managed quickly and effortlessly with a click of the mouse.



Hybrid phone systems, as the name implies, can operate as a digital, VoIP or analog system. Depending on the hardware and configuration, you can combine these various functionalities into a singular platform, creating great versatility for your business needs.


At Central Telephone Sales and Service, we share the knowledge and information that can help you make a sound purchasing decision. Our success depends in great part on your success, so we will be there every step of the way to ensure that your communications solution is everything you need it to be.