Is an outdated phone system limiting your flow of communication? It may be time to explore a few better options to keep your business competitive in the modern age.

Cloud-based systems offer innovative, practical features that improve productivity and collaboration in your business. And Central Telephone can help you discover the most beneficial features for your daily workflow!

Let’s check out some of the most practical features for companies in the Twin Cities metro area.

On-the-Go Access

You can now enable your staff to communicate as efficiently on the go as they can from their office. Especially with remote work on the rise, even after the pandemic is beginning to ease. There are many remote employees, as well as hybrid employees, who all need to be connected to get work done effectively.

Fortunately, cloud-based phone systems now offer features such as ‘find me/follow me,’ call forwarding and transferring, and instant one-click controls to cut down on dialing. These features allow workers to do more when not at their desks.

So, whether your team works from home, from the office, or from a coffee shop, everyone stays connected.

Simple and Easy Installation

Your biggest concern as a business owner is that integrating cloud-based equipment into your current system may take too much time, effort, and money. In actuality, cloud-based upgrades require little time and effort and will save you money in the long run through free services and features such as VoIP.

In addition, you can install cloud-based features without disrupting your workflow. Cloud-based upgrades don’t require on-site hardware. Installation takes just a few days, and there is no need to take up precious time and money with repairs and technicians busying up your office.

Crowd-Source Media-Driven Messaging

If you find that you and your staff are checking multiple messaging sources each day, it can get a bit irritating. Cloud-based phone systems solve this problem by reducing the number of sources you require to get voicemails, texts, emails, and instant messages.

It enables users to receive a voicemail on a phone handset, a WAV file of a voice message delivered to email, and receive SMS notification alerts on a cell phone.

The video conferencing capabilities of a cloud-based phone system eliminate the inefficiency and communication gap of using multiple messaging, phone, or email apps. Especially when your team is working off-site, a cloud-based phone system with a one-stop-shop for messaging is ideal for streamlining communication.

Increase Productivity

A business integrated instant message (IM & P feature) enables users to see their coworker’s availability in real-time, whether in a meeting or on an active phone call. It cuts down on guesswork and trying to track down someone you need to speak with immediately.

Instead, you can leave a message or notifications for someone when they are not currently available.

Audio and Video Capabilities

Designed to increase productivity and streamline communications, the cloud-based phone systems with Central Telephone offer advantageous features for any local business. The system incorporates email, video, messaging, file sharing, voice mail, and other audio and video features from one centralized system.

Cloud-based phone systems can be connected to your desk phone, computer, tablet, mobile phone, and other telephone-dedicated software.

Full On-Board Controls

If you are the communications administrator in your company, web-based phone systems allow you to have complete control of the entire communication network. A central portal enables you to monitor communication without all the hassle.

You can log into any portal from any location to change call routing, reset passwords, and more. You no longer need to call a service tech to do it for you.

Make the Switch to Cloud-Based Phone Systems

Since 1979, Central Telephone Sales and Service has provided Minneapolis, St. Paul, and the Metro area with modern cloud-based phone systems, network wiring solutions, and business phone installation.

More than just offering cutting-edge technology, we pride ourselves on our fast, reliable service. To schedule an installation or initial consultation, contact us at 763-550-2000, or you can message us at