Since its inception, VoIP has been heavily touted as the answer that small businesses and large corporations have been looking for to simplify their phone system while saving thousands of dollars in daily communication usage.
What most companies are finding out, however, is that VoIP is an all-or-nothing proposition that creates a paradigm shift in the way companies set up their network. While making a whole switch may seem inevitable or smart, you may find that a gradual evolution into VoIP may suit your company better.
Central Telephone offers cloud-based VoIP telephone solutions that are designed for modern business. Our experts can sit down with you to work out a transition strategy that’s appropriate for your entire workforce.
Below, we compare the benefits of gradually integrating a VoIP system or going all in. If you have any further questions, feel free to contact us.
What are the Core Communication Issues in Your Business?
Whether you slowly implement VoIP technology into your telephone network or wipe the slate clean and start all over largely depends on your current setup.
For instance, if you already have a simplified system, say, a few lines and a few features like messaging, call-forwarding, or conferencing, a VoIP system will be a natural fit with only a few changes.
If your communication network is involved, however, making the switch could be detrimental to your need for daily, large-scale communication. Thus, you may want to chip away at your old phone network a little at a time.
If you cut the lines all at once, you may create chaos with your employees, your clients, and your business partners.
What should you consider?
● The complexity of your current system
● Your communication infrastructure
● What technology you are currently using
● Your IT support staff knowledge and training
● Your workflow - how many calls are coming in and out
Most importantly, you need to analyze the system to see if you can even incorporate a VoIP system bit by bit. You may have no choice but to install the new hardware and network in one swoop.
Setting Up an Onboarding Strategy
Another factor involved in making the switch is how quickly you can onboard your employees. Although most of your team will catch on quickly with cloud-based, VoIP technology (and appreciate it even quicker), there will still be a learning curve.
You’ll want to train your employees without losing production. Thus, gradual implementation and orientation may be the way to go. Some training may include:
● Understanding the new functions and features
● Bringing your IT staff up to speed
● Troubleshooting and fixing problems quickly
● Understanding which features exist and which ones don’t
● Wireless and off-site capabilities now available on personal devices
The good news is that you will receive all the support and training you need from your Central Telephone technicians, we can prepare your employees and IT staff for the transition and then be there to help when issues arise.
Central Telephone Offers Complete VoIP System Installation
If your company is ready to make the switch to a modern telephone system, Central Telephone is prepared to help you every step of the way. We can help you implement VoIP into your current system, train you through the process, and then offer technical support when you need it.
To schedule a free, no-obligation consultation with one of our specialists, call us today at 763-550-2000, or you can message us at info@centraltelephone.com.