Your telephone service is the lifeblood of your business. Utilizing a VoIP telephone system saves your company up to 70% of what a traditional phone system costs.
Part of the reduced cost of that phone system is the ability to utilize remote maintenance for your phone system.
Central Telephone Sales and Service shares the main benefits of VoIP telephone system remote maintenance.
What Is a VoIP Telephone System?
VoIP stands for Voice Over Internet Protocol.
Simply put: VoIP is making a telephone call over the internet versus traditional phone systems.
The phone system provider houses most of the telephone equipment, eliminating the need for expensive PBX switching systems for business phones.
We can manage most of the functionality of a VoIP phone system remotely from any computer connected to the internet.
7 Benefits of VoIP Telephone System Remote Maintenance
You installed a VoIP phone system to reduce costs and improve functionality. With the ability to manage VoIP telephone systems remotely, you do not need to be a phone expert to have a smoothly functioning system.
Experts like the ones we have on staff can remotely manage your system and make it problem free!
Here are some of the top benefits of remote system maintenance for your VoIP telephone system.
1. No Need for In-House Phone Technicians
Have you ever had your office telephone systems go down during peak workflow? Nothing can derail a productive day quicker – or cost the company more money.
If your workers can’t communicate within and outside their departments, they’re essentially sitting ducks. Remote maintenance makes this far less likely to happen and doesn’t require a technician on-site!
Working with Central Telephone Sales and Service means your systems are monitored for bugs 24/7. Hiccups will be found even during off hours.
We’re generally able to resolve these issues as they occur, meaning you’re not left until the next workday (which no doubt features some very important calls) to do the tech wrangling.
2. No On-Site PBX, No Equipment Maintenance
Even with top-notch cloud-based installation services, the potential exists for an eventual connectivity error or something of the like. It’s just how computers work – glitches are a fact of life.
However, glitches don’t need to derail your whole workday. Remote system maintenance can quickly resolve issues without the need for you to wrangle a repairer.
“How is this possible?” you might ask. The short answer: Through networks.
The long answer is a lot more complicated. Basically, if you own a cloud-based phone system, your system is connected to all other systems within your office.
That’s how you can easily transfer calls and information.
3. 24/7 Real-Time Monitoring
We monitor your system 24/7 and constantly diagnose problems through monitoring software, which, if installed, Central Telephone Sales and Service can access and use to keep an eye on the functionality of your system.
Once a problem pops up, the software tells us exactly what it is, and we can quickly nip it in the bud before it spirals into a disaster.
4. Remote Configuration & Repairs
VoIP telephone systems lend themselves well to remote operation by their nature. We can log into your system, reconfigure as necessary, and repair items as needed.
Often, we can correct problems before we even know they happened!
5. Preventative Maintenance
We perform all your preventative maintenance remotely, from software updates to patch installs. Your business suffers no interruption in service. We back up all your data in case of problems to easily restore your system.
These preventative maintenance steps are critical for a functioning modern office space. Up-to-date software retains its interconnectivity, and data backup ensures that your precious files and information aren’t going anywhere.
Taking care of preventative maintenance remotely and autonomously can take a load off your back and leave you with a higher capacity to handle other important things around the office.
6. Security
Through remote maintenance, we can ensure high security in your telephone system. We ensure you are running the latest software and have all necessary system configurations protected.
7. Save Money
Face it: Calling a repairer out to the property whenever something goes wrong gets expensive.
So does waiting for that repairman. Unless they work right next door, you’ll have to deal with phone systems being down for a significant time. And time, as we said, is money.
Though some issues will require an in-person visit to remedy, many can be easily taken care of remotely, saving you stress and time.
Both of these indirectly save you money – and not needing to pay for a service call does so directly.
Cloud-Based Phone System Installation in Minnesota
Central Telephone Sales and Service is your local Minnesota source for cloud-based phone systems for your business. We have experts on staff to install new systems or troubleshoot your existing system. We can remotely monitor and maintain your VoIP phone system.
For more information, give us a call at 763-550-2000, or you can contact us here to connect with our team.