VoIP is an affordable and simplified solution for your company’s communication system. Instead of using regular phone lines, you can utilize VoIP via an Internet connection. VoIP takes analog signals and converts them into digital data packets that travel to the receiver on the other end of the phone line. Occasionally. These packets of information can travel on divergent paths and get mixed up or dropped en route. When this happens, it is known as jitter. Central Telephone in Plymouth, Minnesota can analyze the causes of VoIP jitter and improve your system's performance so that it doesn’t happen.


What Causes VoIP Jitter?

Anything that interferes with your Internet connection can cause jitter. For instance.


●        Network Congestion. A common cause of jitter is a crowded Internet network. When several lines of communication are in use simultaneous, communication can become fragmented or interrupted.

●        Wireless Networks. Wi-Fi is not stable enough to rely on for phone calls. If your current wireless system is weak, we can help you make the necessary upgrades to accommodate your VoIP network.

●        Outdated Hardware. Modems, routers, switches, and Ethernet cables can go bad and provide a low output. If you need a complete system upgrade or analysis, give us a call.


Measuring Jitter

The amount of VoIP jitter your system is experiencing is measured in Milliseconds. For VoIP to work properly there should be less than 40ms of jitter occurring at any given time. If jitter measures more than 40ms, you will receive poor call quality. You can measure the jitter using simple online tools that you can find via Google search. Rule of thumb: the higher the number in milliseconds, the worse the jitter.


Removing Jitter From Your VoIP System

Now that you know what jitter is and what causes it, here’s how we can help you remove it from your VoIP network:


●        Upgrade Internet Connection. Make sure you a have a substantial upload and download speed capable of handling VoIP calls as well as a stable connection.

●        Use a Jitter Buffer. A jitter buffer works to combat the issue head-on. The jitter buffer collects the packets and delivers them in order.

●        Upgrade Network Hardware. Make sure your hardware is up to date and in working order. You can also purchase a router made for VoIP. This router will keep voice data prioritized.


Cloud-Based Phone Systems in Plymouth, Minnesota

Are you experiencing jitters with your cloud-based phone system in Plymouth, Minnesota? Central Telephone can help you with the problem. We offer services for the cloud-based phone system, business phone systems, and network wiring. Give us a call today to schedule an appointment. You can reach us at 763-550-2000, or you can message us at info@centraltelephone.com.