Voice over IP (VoIP) is a computer-integrated telephone technology used for the delivery of voice communications and multimedia content over the Internet. It may be cloud-based, semi cloud-based or more internally-based using a local network. Cloud communications are Internet-based voice and data communications where telecommunications applications, switching and storage are hosted by a third-party outside of the organization using them, and they are accessed over the public Internet.


Land line telephone systems refer to a system which uses metal wire or fiber optic cables for the transmission of voice communications. There is an associated billing for such service, often on a per-line basis, and the capabilities of the technology are nearly always limited to simple communication. In recent years, the landline telephone has seen major decline due to the development of mobile network technology, the obsolescence of old copper wire infrastructure, and the rise of VoIP and other Internet based methods of data exchange.


With nearly 88% of the North American population being Internet-capable, VoIP has become a natural extension of a service most people already have. Significant savings are enabled by being able to receive calls and voicemails regardless of your location, as long as you have access to high-speed Internet. Within the US and Canada, you can stay connected to your business and your clients without any long distance charges typically inherent to land line systems.


Your Internet connection speed, or bandwidth, is crucial in the proper operation of your VoIP system. Our technicians at Central Telephone Sales and Service always run a full test of your network to ensure VoIP is the right solution for you. Unlike many other tests, our evaluation lasts anywhere from 24 to 72 hours to obtain an accurate, real-world snapshot of your network’s capability. Give us a call for details on how you can save money using this reliable and robust communications platform!