It’s easy to get caught up with your business’s day-to-day needs. Between office maintenance, customer satisfaction, and employee control, phone system replacement might be one of your last considerations. Even if you’re using digital phones, however, you’ll need to be proactive about your repairs. Your phone system might not be working at full capacity. If it’s not, you’ll need to get it repaired before it’s too late. Check out these phone system warning signs, and get your system checked out by Central Telephone before it’s too late.

Warning Sign One: Voicemails are Disappearing

If your phone system’s voicemails can’t be saved—or, if they’re disappearing—you might need a check-up. Disappearing voicemails are indicative of bugged displays, broken wiring or even system glitches. Fortunately, it’s easy to pin down phone system problems due to disappearing voicemails.

Warning Sign Two: Your System Drops Calls

Are you getting annoyed customers? What about confused tech support workers? If your office’s phone system is dropping calls, it might need to be replaced. Outdated deteriorated equipment will drop calls if it isn’t checked regularly. Contact Central Telephone, and let us check out your phone system’s age.

Warning Sign Three: Alarm System Interference

If you’re getting a lot of feedback, interference and white noise, it might be caused by your office’s alarm system. That said, you still have a problem. Disconnect your alarm system. Then, reconnect it. If the problem still occurs, it means your phone system’s services are failing. Healthy phone systems don’t’ encounter interference easily, but outdated ones do.

Warning Sign Four: Increased Call Volume

If your customers are receiving “no service” messages, your phone system might be packing too much call volume. Companies, on average, only hear from four percent of buyers who’s received unsatisfactory customer service via phone. Likely, your old phone system is costing your business money. If your call volume is outpacing your system’s capability, consider a replacement.

Warning Sign Five: Paying for Repeat Truck Rolls

On-site phone technician visits, or “truck rolls” might indicate deeper issues. You should opt for a complete replacement if the costs are outweighing the benefits. At the end of the day, your phone system is an investment.

Discuss your options, and let our skilled technicians discover great solutions. Even if you don’t need an upgrade, you can still acquire quality repairs before it’s too late. Pay attention to your business’s IP phones, because they’ll tell you a lot.