The Essentials: What Your Business Phone Needs
The world of business phones is always changing, but there's a few important functions your phone needs to remain relevant in such a competitive industry. Thankfully, we're going to explain the functions your phone needs to stay ahead of the competition. Such functions include:
- Call Forwarding - Whenever one receives an email, they can read it from a phone, a tablet, an office, or anything with access to the internet. Sadly, this isn't always the case for phone systems. However, a program called FMFM (Find Me, Follow Me) changed the landscape of phone communication by making this possible. FMFM allows all of your connected devices to ring regardless of the number the customer/client is calling for. For example, if one sets up FMFM to their cell phone or home phone, it's possible to answer a call intended for their business phone to be answered from a personal cell phone or home phone.
- Voicemail Transcription - Voicemail transcription is an excellent option if one feels as if they spend too much time on the phone or spend even more time listening to voicemails. Voicemail transcription features utilizes voice recognition, which transcribes voicemails and then sends the transcribed messages to your email. Although the messages may not be transcribed word for word, they do give your ear a break from talking on the phone more than you would like.
- Digitizing Voice Calls - The digitization of voice calls has made phone organization and management much more simple for businesses large and small. By operating in the digital world, phones can seamlessly integrate with computers and bring forward many different advanced features. For example, certain HUD (Heads Up Display) systems make it possible to monitor, whisper, barge, or record a call. These features are incredibly useful for management staff, a they make training employees that much easier.
- Moving Your Phone To The Cloud - The cloud has become a larger part of our professional lives considering what it makes possible for storing and sharing information among co-workers. In addition to making your phone system's infrastructure another's responsibility, moving your system to the cloud is more secure given the IT specialists managing your information as their job is to make sure your information is safe and fully operations. In addition to these perks, the cloud keeps costs low as it cuts expenses that are often wasted on in-house storage and IT support.
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