It'd be hard to imagine a business world without smartphones as we know them today – let alone a business world without telephones altogether!
Perhaps this is a testament to how important communication tech is in today's modernized workplace, more so in today's heavily digital era than ever before. If your business wants to keep up with its competition that has seamless access to its contacts at all times, it's got to stay tech-savvy.
Keeping yourself relevant in your industry isn't the only reason today's workplaces demand a more tech-heavy approach to day-to-day tasks. Central Telephone Sales and Service, your Plymouth provider of office telephone systems, is here to explain why a high-tech approach to business can set your company apart.
Make Room for Young Talent
It's not just the competition that's used to operating with modernized tech; Your incoming employees are, too. Zoomers mark the first generation of workers who grew up in the presence of smartphones and similar technologies.
According to Greenbook, "Zoomers have digital in their DNA."
While this isn't true in the literal sense, it speaks to the ease with which young workers take to technology. As more and more of this generation take to the workforce, businesses would be wise to invest in communication tech, such as business communication platforms, that caters to the unique skill set Gen Z brings to the table.
In a heavily digitized world that's somewhat sink or swim, young talent, when given the proper technological tools, can help businesses navigate the future.
Cut Down on Employee Stress
With ever-increasing demands to keep up with modern life's fast pace, it's no wonder that, according to The American Institute of Stress, "83% of US workers suffer from work-related stress," as per an article posted in September of 2019.
Tech has the potential to vastly cut down on this number. When used appropriately, modern platforms make the day-to-day communication process more intuitive so that your employees have one less thing to worry about.
Maintain Your Company's Image
With the advent of online shopping, customers today have seemingly endless choices to satisfy a seemingly endless list of needs. One wrong move on your business's part, such as a dropped call or a missed chance at communication, can mean the difference between a successful sale and never hearing from that client again.
Modern tech and telephone systems can help your business meet these high expectations with its innovative customer management.
It Frees Up Resources
One of the biggest advantages businesses can boast about from enhanced communications is cost savings. Having multiple channels available means less time and friction in reaching colleagues and customers, leading to higher productivity.
This will free up resources, enhance collaboration, and reduce capital expenditures through customized communication solutions.
Gives Employees More Flexibility
Now more than ever, workers are working remotely and in hybrid positions, where part of their time is spent in the office and part in other locations. Your communication technology needs to be flexible enough to accommodate this and reflect potential changes that need to be made.
Having mobile and remote solutions for more flexibility to overcome challenges and with an estimated 32.6 million Americans working remotely by 2025 makes sense, so investing in an upgrade is something to consider.
Avoid Disasters
Let's face it: The risk of data breaches and natural disasters is higher than ever and the last thing a business owner wants to deal with.
Implementing advanced tech keeps information safer and can increase communication systems because you have a consistent line of contact, which adds an extra layer of protection from outside interferences that can disrupt daily tasks.
Cloud-based phone systems are remotely delivered, meaning whether you're dealing with a data breach or a natural disaster, calls can still be received, customers can still be helped, and employees can stay connected as you work through the mitigation process and decrease the risk of a major disaster.
Allow Us to Assist Your Business With Modern World Solutions
Finding advanced solutions can help your company stay connected, and since 1979, the Central Telephone Sales and Service team has been providing 5-star custom telecommunication solutions in Minneapolis. Whatever communication tech your business needs to succeed, our trained technicians can provide.
To schedule your consultation, contact us online or reach out to our Plymouth office today at 763-550-2000.