You go to turn on your tablet to catch the morning headlines, except something is not right. Instead of loading to your home screen, the company logo blinks repetitively on the screen and then the machine just shuts down. The dismal process of finding a solution to this problem begins. You’re an electronically dexterous person – a quick reference to the troubleshooting guide, several forum generated tips to reset your machine with an enigmatic sequence of illogical button-holding combinations, and you should be up and running again, right? Not always! When these remedial actions prove ineffective, the dreaded call to the manufacturer appears inevitable. Excruciatingly long hold times, off-shore technical support that fumbles through comprehension of your name for longer than it would take to process a claim ticket, and a potentially dreadful turnaround period for repair service should that become necessary. Most of us have been there at some point and for those who haven’t – consider yourself fortunate!
At Central Telephone Sales and Service, we understand the need for immediate resolution to equipment failures or service outages – especially when your company depends on the aforementioned. With today’s business communication equipment truly providing the quintessence of successful operations, you do not have the luxury (if you would even call it that) of sitting on the phone for hours, checking the status of repair ticket or experiencing protracted down-time as a result of the malfunction.
Routine maintenance and service can be requested by calling during business hours or emailing us at any time. In more urgent situations, emergency service is available 24 hours a day, 7 days a week. A real, living technician can be dispatched within 2 hours to provide fast and effective service that will have you back in the game in no time. When your productivity and continuity of business are on the line, we are ready to help – guaranteed!