From the category archives: Central Telephone Blog

IP Troubleshooting

Reduce In-House Maintenance With a Cloud-Based Phone System

Companies in nearly every industry across the country have begun hiring new employees remotely. Remote positions are growing by nearly 60% every year as business owners are discovering that they no longer need team members on the premises.

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6 Benefits of VoIP Telephone System Remote Maintenance

Your telephone service is the lifeblood of your business. By utilizing a VoIP telephone system, you are saving your company up to 80 percent over what a traditional phone system costs. Part of the reduced cost of that phone system is the ability to utilize remote maintenance for your phone system. Central Telephone shares the six main benefits of VoIP telephone system remote maintenance.

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How to Correct the Jitter in Your VoIP

VoIP is an affordable and simplified solution for your company’s communication system. Instead of using regular phone lines, you can utilize VoIP via an Internet connection. VoIP takes analog signals and converts them into digital data packets that travel to the receiver on the other end of the phone line. Occasionally. These packets of information can travel on divergent paths and get mixed up or dropped en route. When this happens, it is known as jitter. Central Telephone in Plymouth, Minnesota can analyze the causes of VoIP jitter and improve your system's performance so that it doesn’t happen.

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Save Time with Cloud-Based Phone System Remote Maintenance

In today’s business world, everything is becoming remote. In the last 12 months alone, remote home-based jobs have nearly doubled nationwide. Remote companies handle Digital File storage, and media is transferred via remote satellite. Even your smart device is being used to control automated systems from a remote location.

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How Remote Maintenance Works

Access to 24/7 phone maintenance is an important part of businesses for many companies who rely on phone systems for their jobs. An easy fix for unexpected issues is remote maintenance. At Central Telephone we can easily access your phone system and help work out any bugs as they come up and help you get your employees back to work. Below are some answers to questions you may have about remote phone maintenance.

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Static or Dynamic Addresses for IP Phones

When configuring your local telecommunications system, you'll often find that you will need to choose either a static or dynamic addresses for your IP phones. IP phones operate just like computers do or servers: they connect to the network via an "address" which is used as a name. This address can either be set dynamically once they connect to the system or it can be set statically so that it never changes.

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Is Phone Repair in Your Future?

It’s easy to get caught up with your business’s day-to-day needs. Between office maintenance, customer satisfaction, and employee control, phone system replacement might be one of your last considerations. Even if you’re using digital phones, however, you’ll need to be proactive about your repairs. Your phone system might not be working at full capacity. If it’s not, you’ll need to get it repaired before it’s too late. Check out these phone system warning signs, and get your system checked out by Central Telephone before it’s too late.

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Simple Phone Troubleshooting

Business phones are well known for being user friendly, but the event of a technical difficulty can oftentimes leave a business in the dark. However, it should be mentioned that most technical issues can be corrected without calling in a repair person or using tools on your equipment. With this being said, we're going to cover a few simple business phone troubleshooting issues and how they can be corrected in minutes.

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Can VoIP Really Help You Save Money? 5 Questions Worth Asking

VoIP or Voice over Internet Protocol is a phone system that uses online voice data to manage and make calls. It gets rid of many traditional office components (typically a headset is the only thing required), and one of the primary advantages is the money you can save by switching. However, every business is different, and not everyone can save: Here are several questions to consider when thinking about making the move to VoIP.

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Central Telephone Sales and Service is Ready to Provide

When your business needs immediate, flexible and high-tech support, Central Telephone Sales and Service is ready. We’ve been in the industry since 1979, and we’ve created year-to-year solutions for the cutting-edge providers we love to serve. Providing constant sustainability for companies in St. Paul, Minneapolis and the Metro area, Central Telephone Sales and Service isn’t a stranger to innovation, constant upkeep or sustainability.

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