Training Young Employees to Answer the Phone

For many people who have been in the workforce for a while, answering telephone calls wasn’t a skill that needed to be learned on the job. After all, older individuals didn’t grow up with instant messaging for communication; if they wanted to talk to their friends, calling on the telephone was the only option!

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Cloud-based versus Premise-based VOIP: What’s the Difference?

When it comes to protecting our families, most of us would do just about anything. But even when you’re cautious, break-ins can occur. In most cases, they can happen when you least expect them, and even simple burglaries can put your family’s safety at risk.

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Why Cloud-Based Phone Systems Instead of Landlines?

Lots of small business owners are afraid to make the switch over to cloud-based phone systems. Their landlines have worked fine for decades, they reason; why mess with something that isn’t broken? Moreover, it takes both an up-front cost and time to learn how to use a new small business phone system. In this economy, money is something that almost nobody can spare.

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The Importance of Interconnectivity for Small Businesses

Interconnectivity—it seems like a vague buzzword that ultimately represents a passing fad in the way businesses operate, or one of those words you’d see on an inspirational poster in the breakroom. However, in the technology-saturated modern world, this concept seems to be sticking around and becoming a permanent part of how all businesses, big and small, boost their productivity and maintain their employees.

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Why Invest in Remote System Maintenance for Your Telephone System?

The worst has officially happened: your business’s cloud-based phone system has broken down. Absolutely nothing can get done until you get it fixed. Your employees are standing around twiddling their thumbs and looking worried, while you frantically scour the web for the rare repairman that can come on such short notice. Small business phone systems aren’t easy to fix on your own, after all.

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Why Hire a Professional to Relocate your Small Business Phone System?

Your small business is moving! What an exciting time. There are desks to clean up, paperwork to pack up, so much to put in order… but have you even thought about your small business phone system? It probably has been the last thing on your to-do list. You’re probably busy briefing your employees, not to mention tracking down the various companies that facilitate a move and going over your numbers.

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Why Hire a Professional to Install your Cloud-Based Phone System?

At this point, the DIY trend has taken over the internet. Video-hosting sites are overrun with instructional bits on how to do anything from starting a campfire to installing a washing machine.

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What is a Cloud-Based Phone System?

As your small business strives to keep up with our rapidly-changing times, so too should your small business phone system. Think about it; the way your business communicates is directly reflective of the way it functions. Efficient, state-of-the-art phone systems allow for efficient, state-of-the-art service; they also lend your business a similar air that customers will remember positively.

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Optimizing Small Business Phone Systems for Young Customers

As anybody who has spoken to a grandparent can tell you, crossing a generational gap is never easy—and that’s when there’s already a familial connection!

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How to Pick the Best Phone System for Your Needs

When you’ve made the decision to update your phone system, the true work begins. Not only must you find a helpful small business phone installation service, but you also must decide what kind of phones to get in the first place. And with all the options on the market today, this can quickly become overwhelming and time-consuming. What is a small business or startup owner, who is strapped for time in the first place, to do?

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